Available Positions

Account Manager - Federal Special Programs
Account Manager – Health / Citizen Exchange Sales Team
Consultant / Sr. Consultant
Industry Marketing Manager, Government & EMEA
Quality Assurance Engineer
Senior Sales Consultant - Healthcare
Technical Product Manager
Technical Product Marketer
Technical Project Manager
Technical Training Specialist
Vice President - North America Services
Web Developer

Job Title: Account Manager – Federal Special Programs
Location: Washington, D.C. area

Company Description:

Initiate Systems is the proven leader in one of the world’s hottest enterprise software categories: Master Data Management (MDM). Their cutting-edge solutions enable organizations to identify, consolidate, and create a trusted view of the data they have across different systems. Initiate Systems is considered a visionary in their field by major industry consultants. They serve a variety of industries with offices around the globe and have an impressive client base, including many Fortune 500, government and large healthcare clients, such as Microsoft, CVS, Humana, Wells Fargo, and Cedars-Sinai Medical Center.

Founded in 1995 and headquartered in Chicago, Initiate Systems has analyzed billions of individual records for hundreds of customers in its history. They have recently experienced tremendous growth in new business and are building their solution delivery teams to accommodate that growth.

Initiate Systems offers tremendous career growth opportunities, exposure to a variety of client environments and complex projects, and an exciting, fast-paced work environment.

Essential Responsibilities:

• Actively prospect, sell software licenses, services and maintenance and provide support to Intelligence Community with a focus on information sharing, identity intelligence and fusion center type activities
• Coordinate with Sales Consulting, Services, Business Development and Marketing to drive new business into these accounts

Travel Responsibilities:

• Requires travel up to 15%

Skills and Experience Requirements:

• Active security Clearance
• 5+ Years of successful sales experience into the IC
• Strong understanding of the sales process into a public sector account
• Strong network and relationships with the partner infrastructure that actively participates in this market sector
• Knowledge of CDI/MDM space a plus
• Strong team player

Educational Requirements:

• Bachelor’s degree from an accredited university

Compensation:

• Competitive salary and bonus programs and comprehensive benefits package

If this describes you, apply today!

We offer a competitive salary and benefits package. Please forward your resume and salary history to: eric.young@InitiateSystems.com

Initiate Systems

Equal Opportunity Employer

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Job Title: Account Manager – Health / Citizen Exchange Sales Team
Reporting Relationship: Reports to VP and General Manager-Government Operations
Location: Upper Midwest or East Coast

Company Description:

Initiate Systems is the proven leader in one of the world’s hottest enterprise software categories: Master Data Management (MDM). Their cutting-edge solutions enable organizations to identify, consolidate, and create a trusted view of the data they have across different systems. Initiate Systems is considered a visionary in their field by major industry consultants. They serve a variety of industries with offices around the globe and have an impressive client base, including many Fortune 500, government and large healthcare clients, such as Microsoft, CVS, Humana, Wells Fargo, and Cedars-Sinai Medical Center.

Founded in 1995 and headquartered in Chicago, Initiate Systems has analyzed billions of individual records for hundreds of customers in its history. They have recently experienced tremendous growth in new business and are building their solution delivery teams to accommodate that growth.

Initiate Systems offers tremendous career growth opportunities, exposure to a variety of client environments and complex projects, and an exciting, fast-paced work environment.

Essential Responsibilities:

• Actively prospect, sell software licenses, services and maintenance and provide support to State and Local Government agencies with a focus on Health/Benefits Programs and Health Information Exchanges (HIE)
• Coordinate with Sales Consulting, Services, Business Development and Marketing to drive new business

Travel Responsibilities:

• Requires travel up to 50%

Skills and Experience Requirements:

• 5+ Years of successful sales experience in the government and/or healthcare software industry
• Strong understanding of the sales process into a public sector account
• Strong network and relationships with the partner infrastructure that actively participates in this market sector
• Knowledge of CDI/MDM space a plus
• Strong team player

Educational Requirements:

• Bachelor’s degree from an accredited university

Compensation:

• Competitive salary and bonus programs and comprehensive benefits package

If this describes you, apply today!

We offer a competitive salary and benefits package. Please forward your resume and salary history to: eric.young@InitiateSystems.com

Initiate Systems

Equal Opportunity Employer

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Job Title: Consultant / Sr. Consultant
Location: Chicago, IL; Austin, TX

Summary:

Responsible for implementing the Initiate™ software for Initiate's commercial and healthcare customers. Responsibilities include participating in the architecture and design, data analysis, software configuration, customer testing, and production rollout phases.

Qualifications:

• Management or technical consulting background ("Big 5" experience is a plus)
• 3 to 7 years of enterprise software implementation experience
• Have worked on enterprise software implementation teams (e.g., Oracle Applications, SAP, PeopleSoft, Siebel, etc.)
• Strong understanding of relational database and enterprise software integration concepts
• Strong, hands on SQL skills and experience with at least one of the following: SQL Server, Oracle, DB2, Informix
• Previous experience programming in Java, C, or C++; web services development experience is a plus

Successful Candidates:

• Strong business and technical analysis background and can learn new domains quickly
• Demonstrated ability to multi-task and work independently
• Excellent verbal and written communicator: can communicate complex concepts in simple terms
• Bachelor's degree from a major university in mathematics, computer science, business administration, economics, engineering or equivalent
• For DC candidates: security clearance is desirable, but not required
• Able to travel up to 50 percent of the time

If this describes you, apply today!

We offer a competitive salary and benefits package. Please forward your resume and salary history to: eric.young@InitiateSystems.com

Initiate Systems

Equal Opportunity Employer

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Job Title: Industry Marketing Manager, Government & EMEA
Location: Chicago
Reporting Relationship: Reports to Director, Worldwide Industry Marketing

Company Description:

Initiate Systems is the proven leader in one of the world’s hottest enterprise software categories: Master Data Management (MDM). Their cutting-edge solutions enable organizations to identify, consolidate, and create a trusted view of the data they have across different systems. Initiate Systems is considered a visionary in their field by major industry consultants. They serve a variety of industries with offices around the globe and have an impressive client base, including many Fortune 500, government and large healthcare clients, such as Microsoft, CVS, Humana, Wells Fargo, and Cedars-Sinai Medical Center.

Founded in 1995 and headquartered in Chicago, Initiate Systems has analyzed billions of individual records for hundreds of customers in its history. They have recently experienced tremendous growth in new business and are building their solution delivery teams to accommodate that growth.

Initiate Systems offers tremendous career growth opportunities, exposure to a variety of client environments and complex projects, and an exciting, fast-paced work environment.

Position Summary:

The Industry Marketing Manager, Government & EMEA is responsible for developing, managing and evaluating integrated sales and marketing programs that drive pipeline growth and revenue for the government and European-based sales team. Create, execute and measure integrated marketing programs that increase awareness and drive demand for our products and services, including defining the right mix of marketing strategies, tactics and communication methods needed to move prospects and customers through the sales cycle. Collaborate with product owners and content experts to ensure messages support the company’s overarching business objectives and go-to-market strategies. You will also work closely with sales executives to ensure efforts support their focus areas and meet their needs.

Essential Responsibilities:

• Create and execute marketing programs to drive sales activity and revenue; choosing the right mix of activities to bring leads in and to close the existing pipeline
• Collaborate with product marketing and content experts to develop content, messaging and positioning statements and incorporate into collateral and effective lead-generation campaigns. Marketing materials may include white papers, slide presentations, online or live seminars, direct mail, brochures, tradeshow materials, etc.
• Manage outside vendors by providing content direction and overseeing development of direct-response projects and marketing events
• Seek out media placements (both advertising and editorial), speaking and exhibiting opportunities and collaborate with and coach content experts speaking at online or in-person events
• Communicate with sales management and account executives to set goals and gain buy-in
• Manage a budget and track marketing program ROI

Travel Responsibilities:

• Requires minimal travel

Skills and Experience Requirements:

• 5-7 years in B2B marketing experience
• Proven ability to plan and lead marketing projects from concept through implementation and measurement
• Proven results in managing successful demand-creation programs, including sponsorships and events
• Proven project management experience working with multiple deadlines; and working within budget
• Knowledge of enterprise software products and government applications a plus
• Excellent written, verbal and organizational skills

Educational Requirements:

• Bachelor’s degree, preferably in marketing, communications or journalism.

Compensation:

• Competitive salary and bonus programs and comprehensive benefits package

If this describes you, apply today!

We offer a competitive salary and benefits package. Please forward your resume and salary history to: eric.young@InitiateSystems.com

Initiate Systems

Equal Opportunity Employer

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Job Title: Quality Assurance Engineer
Location: Phoenix, AZ or Austin, TX

Company Description:

Initiate Systems is the proven leader in one of the world’s hottest enterprise software categories: Master Data Management (MDM). Their cutting-edge solutions enable organizations to identify, consolidate, and create a trusted view of the data they have across different systems. Initiate Systems is considered a visionary in their field by major industry consultants. They serve a variety of industries with offices around the globe and have an impressive client base, including many Fortune 500, government and large healthcare clients, such as Microsoft, CVS, Humana, Wells Fargo, and Cedars-Sinai Medical Center.

Founded in 1995 and headquartered in Chicago, Initiate Systems has analyzed billions of individual records for hundreds of customers in its history. They have recently experienced tremendous growth in new business and are building their solution delivery teams to accommodate that growth.

Initiate Systems offers tremendous career growth opportunities, exposure to a variety of client environments and complex projects, and an exciting, fast-paced work environment.

Position Summary:

The QA Engineer is responsible for understanding technical requirements, developing test designs, and implementing code for manual and automated tests. This position will also develop and maintain test environments, analyze and debug test results, and provide consistent and accurate feedback to other members of the team.

Essential Responsibilities:

• Analyze requirements, specifications, and design documentation to create a set of test objectives and test cases
• Execute test cases, predict number of test cases to be completed in project timeframe, track and communicate progress
• Conduct root cause analysis on test failures and collaborate with development team to resolve defects
• Install and manage configurations
• Implement automated tests which are modular and reusable

Skills and Experience Requirements:

• At least 2 years software testing experience
• Experience with automation, and creating and executing test cases
• Ability to install and manage configurations
• Working knowledge of databases and multiple operating systems
• Pro-active, analytical and collaborative

Educational Requirements:

• Bachelor’s degree in engineering, computer information systems or related field is preferred, but not required

Compensation:

• Competitive salary and bonus programs and comprehensive benefits package

If this describes you, apply today!

We offer a competitive salary and benefits package. Please forward your resume and salary history to: kstevens@InitiateSystems.com

Equal Opportunity Employer

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Job Title: Senior Sales Consultant - Healthcare
Location: Western United States
Reporting Relationship: Reports to VP/Director of Sales Consulting

Company Description:

Initiate Systems is the proven leader in one of the world’s hottest enterprise software categories: Master Data Management (MDM). Their cutting-edge solutions enable organizations to identify, consolidate, and create a trusted view of the data they have across different systems. Initiate Systems is considered a visionary in their field by major industry consultants. They serve a variety of industries with offices around the globe and have an impressive client base, including many Fortune 500, government and large healthcare clients, such as Microsoft, CVS, Humana, Wells Fargo, and Cedars-Sinai Medical Center.

Founded in 1995 and headquartered in Chicago, Initiate Systems has analyzed billions of individual records for hundreds of customers in its history. They have recently experienced tremendous growth in new business and are building their solution delivery teams to accommodate that growth.

Initiate Systems offers tremendous career growth opportunities, exposure to a variety of client environments and complex projects, and an exciting, fast-paced work environment.

Position Summary:

The Senior Sales Consultant is responsible for supporting the sales process for the Healthcare team offering insight into product functionality, product technology, and competitive solutions. Responsible for the preparation and delivery of product presentations and demonstrations. Consistently working with the development of a beneficial solution architecture for the prospect with a focus on eliminating the competition during the sales process. The sales work is focused in the Healthcare Provider markets in the United States and Canada.

Essential Responsibilities:

• Support the sales process for the Healthcare team offering insight into product functionality, product technology, and competitive solutions
• Prepare and deliver product presentations and demonstrations
• Develop beneficial solution architecture for the prospect with a focus on eliminating the competition during the sales process
• Identify, manage and track all outstanding operational and technical concerns and objections. Responsible for handling these issues
• Keep up-to-date and knowledgeable on industry trends, competing products, and competing companies. Incorporate this knowledge into sales presentation and process to provide competitive advantage
• Direct necessary discovery sessions with client in order to gain required information to propose the most effective solution and to prepare custom presentation and demonstration
• Provide necessary product technical support and strategy to Sales Directors on qualified sales activities-conference calls, huddles, etc.
• Keep product presentation and demonstration materials current and up-to-date

Skills and Experience Requirements:

• 5+ years experience in healthcare sales  or pre-sales positions
• Experience with enterprise software sales
• Excellent written and oral communication skills-ability to effectively communicate on both the technical level and business level
• Ability to work independently with little or no supervision
• Strong analytical, decision making, and problem solving skills
• Proven team building skills
• Strong sales and consulting skills including presentation skills and executive interaction
• Advanced time management skills
• Excellent PC application skills
• Developed knowledge of EMPI applications, Healthcare HIS systems, and competing products is strongly preferred

Educational Requirements:

• Bachelor’s degree from an accredited university in Mathematics, Computer Science, Business Administration, Economics, Engineering or equivalent

Compensation:

• Competitive salary and bonus programs and comprehensive benefits package

If this describes you, apply today!

We offer a competitive salary and benefits package. Please forward your resume and salary history to: eric.young@InitiateSystems.com

Equal Opportunity Employer

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Job Title: Technical Product Manager
Location: Austin, TX or Phoenix, AZ
Reporting Relationship: Reports to Director, Product Management

Company Description:

Initiate Systems is the proven leader in one of the world’s hottest enterprise software categories: Master Data Management (MDM). Their cutting-edge solutions enable organizations to identify, consolidate, and create a trusted view of the data they have across different systems. Initiate Systems is considered a visionary in their field by major industry consultants. They serve a variety of industries with offices around the globe and have an impressive client base, including many Fortune 500, government and large healthcare clients, such as Microsoft, CVS, Humana, Wells Fargo, and Cedars-Sinai Medical Center.

Founded in 1995 and headquartered in Chicago, Initiate Systems has analyzed billions of individual records for hundreds of customers in its history. They have recently experienced tremendous growth in new business and are building their solution delivery teams to accommodate that growth.

Initiate Systems offers tremendous career growth opportunities, exposure to a variety of client environments and complex projects, and an exciting, fast-paced work environment.

Position Summary:

The Technical Product Manager is responsible for understanding the requirements for the market, working with engineering to identify features and benefits that will drive revenue and reduce costs, and partnering with marketing to support the creation of collateral.

Essential Responsibilities:

• Collect and synthesize market requirements through customer interaction, sales feedback, research, etc.
• Create positioning documents to assist Product Marketing to articulate Initiate solutions and benefits for target customers
• Plan, consolidate, and communicate product plans, strategy, and vision through owning the product roadmap in appropriate areas
• Partner with Research & Development to create and enhance features
• Create comprehensive technical competitive analyses to include cost/benefit, competitors, customers needs, SWOT, pricing, etc.
• Drive technical innovation with R&D into the market

Travel Responsibilities:

• Travel expectations are 20%

Skills and Experience Requirements:

• At least 5 years experience in enterprise software product management, professional services, or development
• Proven success in writing requirements documentation for development teams
• Solid communication and presentation skills
• High desirable: Pragmatic Marketing and/or Agile experience

Educational Requirements:

• Bachelor’s degree in a technical area

Compensation:

Competitive salary and bonus programs and comprehensive benefits packageIf this describes you, apply today!

We offer a competitive salary and benefits package. Please forward your resume and salary history to: kstevens@initiatesystems.com@InitiateSystems.com

Initiate Systems

Equal Opportunity Employer

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Job Title: Technical Product Marketer
Location: Chicago, IL 
Reporting Relationship: Reports to Leader, Product Marketing

Company Description:

Initiate Systems is the proven leader in one of the world’s hottest enterprise software categories: Master Data Management (MDM). Their cutting-edge solutions enable organizations to identify, consolidate, and create a trusted view of the data they have across different systems. Initiate Systems is considered a visionary in their field by major industry consultants. They serve a variety of industries with offices around the globe and have an impressive client base, including many Fortune 500, government and large healthcare clients, such as Microsoft, CVS, Humana, Wells Fargo, and Cedars-Sinai Medical Center.

Founded in 1995 and headquartered in Chicago, Initiate Systems has analyzed billions of individual records for hundreds of customers in its history. They have recently experienced tremendous growth in new business and are building their solution delivery teams to accommodate that growth.

Initiate Systems offers tremendous career growth opportunities, exposure to a variety of client environments and complex projects, and an exciting, fast-paced work environment.

Position Summary:

The Technical Product Marketer plans and coordinates launch activities for Initiate's MDM technology platform. Develops compelling platform messaging and defines and develops technical collateral that influences technical buyers and helps enable internal and partner sales personnel. Supports vertical product management and pipeline growth activities via technology platform thought leadership and content development.

Essential Responsibilities:

• Translate technical vision into compelling, buyer focused marketing communications
• Oversee creation of technical product collateral, such as white papers, datasheets, press releases, demos, competitive summaries and website content
• Drive platform product marketing activities for new product launches and releases
•  Manage the rollout of new releases to the company and coordinate activities with vertical product management/marketing and marketing communications
• Develop effective sales tools that enable internal and partner sales personnel to sell our platform effectively
• Help product managers develop compelling product positioning for all technical buyer personas
• Maintain the technical marketing asset library and guide field sales on how to use its contents to accelerate the buying process
• Extend Initiate Systems' thought leadership by developing and delivering innovative content for trade publications and trade show presentations
• Train company and sales teams on platform product capabilities
• Be the first point of contact for internal field and customer questions regarding platform functionality, competitive advantage, and roadmap
• Analyze competitor activity, market trends and analyst research and provide insights to product managers
• Work closely with vertical product marketing managers, vertical and platform product managers, marketing communications and partner marketing to develop compelling platform marketing strategies and plans

Travel Responsibilities:

• Travel expectations are 25%

Skills and Experience Requirements:

• Understands data oriented problems and enterprise software products. Understands the transformational role of enterprise information management technologies such as CDI, MDM, data quality, and business intelligence. Is up-to-date on the latest technology trends such Software-as-a-Service and SOA
• Has a minimum of five years experience in product marketing, product management or sales consulting/engineering for data management, data integration, data quality, CRM, ERP, EAI, Web Services, SOA or BI/DW
• Can view the platform and its capabilities holistically and understand and communicate capabilities in terms of manageable components
• Has a track record of successfully launching software products preferred
• Understands the demands of working in a high growth company
• Has outstanding written and verbal communication skills and a demonstrated ability to synthesize complex technical concepts into simple, compelling messages
• Is an analytical thinker that can collaborate to identify and solve problems
• Has strong initiative and follow-through skills with high attention to detail 
• Demonstrates the ability to be a self-starter and complete projects on time with minimal supervision
• Can juggle multiple, competing priorities

Educational Requirements:

• Bachelor’s degree from an accredited university- Marketing, Business, Engineering, or equivalent

Compensation:

Competitive salary and bonus programs and comprehensive benefits packageIf this describes you, apply today!

We offer a competitive salary and benefits package. Please forward your resume and salary history to: eric.young@InitiateSystems.com

Initiate Systems

Equal Opportunity Employer

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Job Title: Technical Project Manager
Location: Toronto, Ontario, Canada
Reporting Relationship: Reports to Project Director

Company Description:

Initiate Systems is the proven leader in one of the world’s hottest enterprise software categories: Master Data Management (MDM). Their cutting-edge solutions enable organizations to identify, consolidate, and create a trusted view of the data they have across different systems. Initiate Systems is considered a visionary in their field by major industry consultants. They serve a variety of industries with offices around the globe and have an impressive client base, including many Fortune 500, government and large healthcare clients, such as Microsoft, CVS, Humana, Wells Fargo, and Cedars-Sinai Medical Center.

Founded in 1995 and headquartered in Chicago, Initiate Systems has analyzed billions of individual records for hundreds of customers in its history. They have recently experienced tremendous growth in new business and are building their solution delivery teams to accommodate that growth.

Initiate Systems offers tremendous career growth opportunities, exposure to a variety of client environments and complex projects, and an exciting, fast-paced work environment.

Position Summary:

The Technical Project Manager leads Initiate software implementations for Fortune 500, government and large healthcare clients. The Technical Project Manager acts as the main point of contact to the client and is responsible for overall project delivery.

Essential Responsibilities:

• Lead Initiate implementation teams doing enterprise software implementations for Fortune 500, government and large healthcare clients
• Coach and mentor project teams
• Manage client expectations
• Manage project plans, deliverables, risks, issues and project financials

Travel Responsibilities:

• Travel expectations are up to 50%

Skills and Experience Requirements:

• 4-6 years experience in a management or technical consulting environment
• Previous technical project management experience
• Previous technical or application architect experience highly preferred
• Previous experience facilitating high-level technical architecture and design sessions highly preferred
• Experience managing complex enterprise software implementation projects, including proven history of effective project scoping, planning and delivery
• Strong knowledge of relational database and enterprise software integration concepts
• Prefer previous experience with scripting languages such as PERL and a working knowledge of Java or C++ (however, this position does not require programming)
• Strong business and technical analysis background; ability to learn new domains quickly
• Enjoy being “hands on”
• Excellent verbal and written communications; ability to communicate complex technical concepts in simple terms
• Ability to effectively communicate at all levels; must be comfortable communicating directly with Fortune 500 client managers
• Consummate team player
• Proven leadership
• Demonstrated increasing levels of responsibility throughout career

Educational Requirements:

• Bachelor’s degree from an accredited university in mathematics, computer science, business administration, economics, engineering or equivalent

Compensation:

• Competitive salary and bonus programs and comprehensive benefits package

If this describes you, apply today!

We offer a competitive salary and benefits package. Please forward your resume and salary history to: eric.young@InitiateSystems.com

Initiate Systems

Equal Opportunity Employer

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Job Title: Technical Training Specialist
Reporting Relationship: Reports to Training Manager, Initiate University
Location: Chicago

Company Description:

Initiate Systems is the proven leader in one of the world’s hottest enterprise software categories: Master Data Management (MDM). Their cutting-edge solutions enable organizations to identify, consolidate, and create a trusted view of the data they have across different systems. Initiate Systems is considered a visionary in their field by major industry consultants. They serve a variety of industries with offices around the globe and have an impressive client base, including many Fortune 500, government and large healthcare clients, such as Microsoft, CVS, Humana, Wells Fargo, and Cedars-Sinai Medical Center.

Founded in 1995 and headquartered in Chicago, Initiate Systems has analyzed billions of individual records for hundreds of customers in its history. They have recently experienced tremendous growth in new business and are building their solution delivery teams to accommodate that growth.

Initiate Systems offers tremendous career growth opportunities, exposure to a variety of client environments and complex projects, and an exciting, fast-paced work environment.

Position Summary:

 Initiate Systems is looking for a talented Technical Training Specialist who thrives in a dynamic, innovative environment.  This person would become an integral part of an energetic team of creative and inventive educators.  The Technical Training Specialist should have the ability to develop learning content using multiple learning modes and media. Finally, the ideal candidate should enjoy working for a fast-paced and growing company where their contributions directly impact the success of the organization.

Essential Responsibilities:

• Deliver product, new feature, and technical training to internal and external audiences
• Create new and engaging classroom and online training offerings
• Gather information from subject matter experts across different domains including engineering, marketing, and professional services
• Work with Initiate Systems applications and configuration tools
• Create and monitor practice environment for labs and hands-on learning
• Provide feedback for improving Initiate University’s course development processes
• Ensure projects are delivered on schedule and within budget
• Ensure learner satisfaction targets are met

Skills and Experience Requirements:

• 3+ years experience in delivering technical training courses in a  classroom or online setting.
• Excellent writing and presentation skills
• Proficient at applying adult learning theory and instructional design techniques to learning
• Able to synthesize information from multiple sources into a single, cohesive product
• Able to work independently and within a team environment
• Excellent analytical and problem-solving skills
• Excellent research, interviewing, and investigation skills
• Able to manage and report status of multiple projects
• Able to develop eLearning content using common industry tools (Adobe Captivate)
• Proficient with web-based collaboration tools (WebEx)
• Proficient with MS Office Suite (Word, Excel, PowerPoint, Visio)
• Experience working with Enterprise Software solutions, a plus
• Experience with authoring tools, especially Adobe Captivate and Framemaker, a plus
• Experience working with EMPI, CDI, or MDM technologies, a plus
• Experience with Learning Management Systems, especially Learn.com’s Learn Center, a plus
  

Educational Requirements:

• Bachelor’s degree from an accredited university in Technical Writing, Instructional Design, Education, Communication, Computer Science, or other related field

Compensation:

• Competitive salary and bonus programs and comprehensive benefits package

If this describes you, apply today!

We offer a competitive salary and benefits package. Please forward your resume and salary history to: eric.young@initiatesystems.com

Initiate Systems

Equal Opportunity Employer

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Job Title: Vice President - North America Services
Reporting Relationship: Reports to Vice President, Worldwide Services 
Location: United States

Company Description:

Initiate Systems is the proven leader in one of the world’s hottest enterprise software categories: Master Data Management (MDM).  Their cutting-edge solutions enable organizations to identify, consolidate, and create a trusted view of the data they have across different systems.  Initiate Systems is considered a visionary in their field by major industry consultants. They serve a variety of industries with offices around the globe and have an impressive client base, including many Fortune 500, government and large healthcare clients, such as Microsoft, CVS, Humana, Wells Fargo, and Cedars-Sinai Medical Center.

Founded in 1995 and headquartered in Chicago, Initiate Systems has analyzed billions of individual records for hundreds of customers in its history. They have recently experienced tremendous growth in new business and are building their solution delivery teams to accommodate that growth.

Initiate Systems offers tremendous career growth opportunities, exposure to a variety of client environments and complex projects, and an exciting, fast-paced work environment.

Position Summary:

As a key member of Services management, the successful candidate will enable the North America Services business by leading, developing, positioning and implementing Initiate's North America professional services organization and initiatives.  This position will define the regional strategy for North America Services as well as drive its successful execution in accordance with overall Global Services vision and strategies.

Essential Responsibilities:

• Build and enhance a world-class software North America Services organization focused on quality, profitable delivery of Initiate Software solutions
• Develop and drive the go-to-market strategy for North America Services across Healthcare, Commercial and Public Sector verticals.  Accountable for regional P&L for North America Services.
• Provide sales support for positioning, scoping and pricing Initiate's service offerings.  Develop and enhance a solid, market-differentiating approach to positioning Initiate Services as a key partner for overall success.
• Responsible for the management of overall Services operations in North America; seek out areas of improvement, processes, or functions that can impact the bottom line.  Direct the organization's ongoing operations and activities toward the accomplishment of organization objectives. This includes the planning, development and implementation of policies, procedures and standards.
• Accurate, timely budgeting and forecasting for North America Services business.
• Consistently meet or exceed key success metrics: hiring/retention, revenue, margin, utilization and services bookings (backlog).  Timely, succinct corporate reporting on key indicators of success for North America Services.
• Customer relationship management at middle and senior levels, maintaining high visibility, providing differentiated service and developing strong partnerships to drive demand.  Ensure consistent quality service.
• Support development of a strong services pipeline by leveraging industry/technical background and Initiate’s existing sales processes and relationships.
• Delivery partner development - identify, contract and enable key North America implementation partners
• Function as a strategic business partner and liaison in North America to sales, business development, support, product management, engineering and marketing
• Collaborate with Initiate University to develop and deliver software, technical and business training necessary to enable employees, customers and partners