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Voluntary Product Accessibility Template
Version 1.2*
May 6, 2004
The purpose of the Voluntary Product Accessibility Template, or VPAT, is to assist Federal contracting officials and other buyers in making preliminary assessments regarding the availability of commercial "Electronic and Information Technology" products and services with features that support accessibility. It is assumed and recommended that offerers will provide additional contact information to facilitate more detailed inquiries.
The first table of the Template provides a summary view of the section 508 Standards. The subsequent tables provide more detailed views of each subsection. There are three columns in each table. Column one of the Summary Table describes the subsections of subparts B and C of the Standards. The second column describes the supporting features of the product or refers you to the corresponding detailed table, "e.g., equivalent facilitation." The third column contains any additional remarks and explanations regarding the product. In the subsequent tables, the first column contains the lettered paragraphs of the subsections. The second column describes the supporting features of the product with regard to that paragraph. The third column contains any additional remarks and explanations regarding the product.
* Changes: added Section 1194.41
Date: 5/31/2005
Name of Product: Initiate Enterprise Viewer
Contact for More Information: Ron Martin
Initiate Systems, a leader in Customer Data Integration (CDI), enables customer-focused business strategies by providing trusted customer data to your people and systems on-demand.
Initiate™ Enterprise Viewer is a web-based application that provides flexible search functions to unlimited authorized users in your organization. When your employees need to look for records on a specific customer (or patient, household, part or other type of item), they simply enter the search criteria (such as name, address, SSN, etc.) into the easy-to-use web interface.
Initiate™ Enterprise Viewer then works with the Initiate Identity Hub™ software to quickly return the records that are likely matches. From here, you can choose the record you want and drill down to see more information about that person or household, from key demographic data all the way to individual transactions for the customer by data source.
Initiate™ Enterprise Viewer makes the records that were linked by the Initiate Identity Hub™ software accessible to anyone in your organization through a web browser, so they can all have a complete, accurate, up-to-the-moment view of your accounts and interactions. With high-quality information so close at hand, people throughout your organization will be able to:
- Have profitable customer interactions
- Reduce costs and risks
- Improve regulatory compliance
- Make more informed strategic and operational decisions
- Improve sales and marketing initiatives
Initiate enables organizations in a variety of industries including communications, financial services, healthcare, hospitality, gaming, retail and the public sector, to achieve better results more quickly, less invasively and with less risk, regardless of their data volume. Our approach does not require you to send data outside your firewall, move large quantities of data, manage customer identifiers or standardize database schemas.
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Section 1194.21 Software Applications and Operating Systems – Detail
Voluntary Product Accessibility Template
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Criteria |
Supporting Features |
Remarks and Explanations |
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(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. |
Supports |
Initiate™ Enterprise Viewer is a web based application designed to give the user query access to information contained in the Initiate Identity Hub™. The Initiate™ Enterprise Viewer has both a graphical and keyboard set of executable functions. Users can tab, click or use alternate key strokes to access the features and functions of Initiate™ Enterprise Viewer. |
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(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. |
Supports |
The Initiate™ Enterprise Viewer is a client to the Initiate Identity Hub™ and runs via a web based environment. It does not disrupt or disable any of the client side environment. |
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(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes. |
Supports with Exceptions |
The Initiate™ Enterprise Viewer is a graphical user interface to interact with the Initiate Identity Hub™. A user is intuitively guide for query information and has a visual indication of where they are within the interface. Assistive Technologies have not been tested. |
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(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text. |
Supports with Exceptions |
The Initiate™ Enterprise Viewer does provide textual equivalents to graphics used to represent functions. Not all functions of the Initiate™ Enterprise Viewer and their textual equivalents have been tested with Assistive Technologies. |
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(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance. |
Supports |
The Initiate™ Enterprise Viewer does provide a consistent interface with equivalent meaning throughout. |
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(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. |
Supports with Exceptions |
Initiate™ Enterprise Viewer is a graphical interface to the Initiate Identity Hub™ and thus only provides text content, caret location, and attributes from within the interface. Equivalent functions are available from a command line using Initiate Systems SDKs. |
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(g) Applications shall not override user selected contrast and color selections and other individual display attributes. |
Supports with Exceptions |
The graphical user interface, Initiate™ Enterprise Viewer, can be executed via a Java base environment. Initial setup defaults to Initiate Systems™ color schemes but can be overridden. |
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(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user. |
Not Applicable |
Initiate™ Enterprise Viewer does not utilize animation icons. |
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(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. |
Supports |
Initiate™ Enterprise Viewer use graphical indicators when conveying information, action, or results. These elements can be distinguished for each user bases on a preference file. Colors, fonts, and shadings can all be changed. |
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(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. |
Supports |
The Initiate™ Enterprise Viewer utilizes a color pallet that allows for 256 colors and variant RGB mixtures. |
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(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. |
Supports |
Initiate Systems does not utilize flashing or blinking text, objects, or elements within the Initiate™ Enterprise Viewer product. |
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(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. |
Supports with Exceptions |
All forms, utilized within the Initiate™ Enterprise Viewer allow simple navigation via mouse, tab, or alternate keystroke movements. Not all functionality has been tested with Assistive Technology. |
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Section 1194.22 Web-based Internet Information and Applications – Detail
Voluntary Product Accessibility Template
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Criteria |
Supporting Features |
Remarks and Explanations |
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(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content). |
Supports with Exceptions |
Initiate™ Enterprise Viewer the graphical user interface used to query the Initiate Identity Hub™, provides textual equivalents for each graphic used with the interface. These descriptions are provided via the mouse over function or via the menus interface. |
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(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation. |
Supports |
All functionality is synchronized between mouse over, menu driven, or command key equivalents. |
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(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup. |
Supports with Exceptions |
The Initiate™ Enterprise Viewer supports the custom setup of color management but does not use flat HTML Web Pages, rather dynamically driven Java Scripts and API calls. |
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(d) Documents shall be organized so they are readable without requiring an associated style sheet. |
Not Applicable |
Initiate Systems™ does not require cascading style sheets for the use of the Initiate™ Enterprise Viewer nor does it require cascading style sheets for the use of the Initiate Identity Hub™. |
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(e) Redundant text links shall be provided for each active region of a server-side image map. |
Not Applicable |
Initiate Systems™ does not utilize server side image maps for the use of the Initiate™ Enterprise Viewer. |
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(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape. |
Not Applicable |
Initiate Systems™ does not utilize client side image maps for the use of the Initiate™ Enterprise Viewer. |
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(g) Row and column headers shall be identified for data tables. |
Supports with Exceptions |
The Initiate™ Enterprise Viewer provides the ability to review anything contained within the Initiate Identity Hub™, provided the user has proper permissions. In the Initiate™ Enterprise Viewer, items represented from the relational database are some times masked from the end user with more English like equivalents. |
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(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers. |
Supported |
Those elements displayed from the Initiate Identity Hub™ via the Initiate™ Enterprise Viewer are displayed via standard table markup. |
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(i) Frames shall be titled with text that facilitates frame identification and navigation. |
Supported |
All frames used within the Initiate™ Enterprise Viewer are appropriately labeled to assist with navigation. |
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(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. |
Not Applicable – Fundamental Alteration Exception Applies |
Not Applicable – Fundamental Alteration Exception Applies Initiate Systems™ does not design information presentation with a specific display frequency in mind. |
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(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes. |
Supports through Equivalent Facilitation |
Initiate™ Enterprise Viewer is a Graphical User Interface executed from a web based environment but today does not have a text only interface.3rd party solutions may apply for the conversion of graphical functions into text based functions or Initiates SDKs maybe used to develop new interfaces. |
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(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology. |
Supports with Exceptions |
The Initiate™ Enterprise Viewer does utilize a scripting language, Java, and supports some Assistive Technologies. Not all functionality has been tested. |
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(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l). |
Supports with Exceptions |
The native Initiate™ Enterprise Viewer client does not require any client side plug-ins or applications. However, it is possible to launch other third party applications from within Initiate™ Enterprise Viewer to achieve some other desired affect. In these cases, it would be the responsibility of the customer to include those applets, plug-ins, scripts, or executables. |
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(n) When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. |
Supported with Exceptions |
All forms, utilized within the Initiate™ Enterprise Viewer allow simple navigation via mouse or tab movements. Not all functionality has been tested with Assistive Technology. |
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(o) A method shall be provided that permits users to skip repetitive navigation links. |
Supported |
Initiate™ Enterprise Viewer has been designed to allow novice users the ability to execute the product while power users may directly access the required functionality via keyboard commands. |
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(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. |
Not Applicable |
Initiate™ Enterprise Viewer does not require any timed responses. |
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Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4. |
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Section 1194.23 Telecommunications Products – Detail
Voluntary Product Accessibility Template
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Criteria |
Supporting Features |
Remarks and Explanations |
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(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a telecommunication product. |
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(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a telecommunication product. |
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(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a telecommunication product. |
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(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a telecommunication product. |
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(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a telecommunication product. |
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(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a telecommunication product. |
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(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a telecommunication product. |
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(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a telecommunication product. |
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(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a telecommunication product. |
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(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a telecommunication product. |
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(k)(1) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be tactilely discernible without activating the controls or keys. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a telecommunication product. |
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(k)(2) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be operable with one hand and shall not require tight grasping, pinching, twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2N) maximum. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a telecommunication product. |
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(k)(3) Products which have mechanically operated controls or keys shall comply with the following: If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a telecommunication product. |
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(k)(4) Products which have mechanically operated controls or keys shall comply with the following: The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a telecommunication product. |
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Section 1194.24 Video and Multi-media Products – Detail
Voluntary Product Accessibility Template
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Criteria |
Supporting Features |
Remarks and Explanations |
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(a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Video or Multi-media product. |
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(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Video or Multi-media product. |
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(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Video or Multi-media product. |
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(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Video or Multi-media product. |
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(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Video or Multi-media product. |
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Section 1194.25 Self-Contained, Closed Products – Detail
Voluntary Product Accessibility Template
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Criteria |
Supporting Features |
Remarks and Explanations |
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(a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach Assistive Technology to the product. Personal headsets for private listening are not Assistive Technology. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Self-Contained or Closed product. |
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(b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Self-Contained or Closed product. |
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(c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with §1194.23 (k) (1) through (4). |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Self-Contained or Closed product. |
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(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Self-Contained or Closed product. |
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(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Self-Contained or Closed product. |
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(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Self-Contained or Closed product. |
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(g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Self-Contained or Closed product. |
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(h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Self-Contained or Closed product. |
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(i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Self-Contained or Closed product. |
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(j)(1) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non-portable, and intended to be used in one location and which have operable controls. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Self-Contained or Closed product. |
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(j)(2) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Self-Contained or Closed product. |
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(j)(3) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Self-Contained or Closed product. |
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(j)(4) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Operable controls shall not be more than 24 inches behind the reference plane. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Self-Contained or Closed product. |
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Section 1194.26 Desktop and Portable Computers – Detail
Voluntary Product Accessibility Template
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Criteria |
Supporting Features |
Remarks and Explanations |
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(a) All mechanically operated controls and keys shall comply with §1194.23 (k) (1) through (4). |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Desktop or Portable Computer. |
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(b) If a product utilizes touchscreens or touch-operated controls, an input method shall be provided that complies with §1194.23 (k) (1) through (4). |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Desktop or Portable Computer. |
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(c) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Desktop or Portable Computer. |
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(d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards. |
Not Applicable |
The Initiate™ Enterprise Viewer is a software solution used for querying information contained within the Initiate Identity Hub and not designed as a Desktop or Portable Computer. |
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Section 1194.31 Functional Performance Criteria – Detail
Voluntary Product Accessibility Template
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Criteria |
Supporting Features |
Remarks and Explanations |
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(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided. |
Supports through Equivalent Facilitation |
Initiate Systems™ does not provide Assistive Technology but believes the Initiate™ Enterprise Viewer does provide significant enough control over the display of information as to address some visually impaired users. Additional testing of third party Assistive Technology may provide alternative support for blind and extreme visually impaired users. |
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(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided. |
Supports through Equivalent Facilitation |
The Initiate™ Enterprise Viewer does provide some display controls, such as font type, size, and color as to assist those who are visually impaired. Third party Assistive Technology will need to be tested to address a more acute audience. |
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(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided. |
Supports |
Initiate Systems™ does not make use of sounds or audio cues for the use of the Initiate™ Enterprise Viewer. |
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(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. |
Not Applicable |
Initiate Systems™ does not make use of sounds or audio cues for the use of the Initiate™ Enterprise Viewer. |
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(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided. |
Supports |
Initiate Systems™ does not make use of sounds or audio cues for the use of the Initiate™ Enterprise Viewer. |
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(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. |
Supports with Exceptions |
Initiate Systems™ does require the user be able to use a keyboard or mouse. Initiate™ Enterprise Viewer is a software product that provides the most accurate results when looking for the identification of an individual or household. |
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Section 1194.41 Information, Documentation and Support – Detail
Voluntary Product Accessibility Template
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Criteria |
Supporting Features |
Remarks and Explanations |
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(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge. |
Supports with Exceptions |
Initiate Systems™ provides documentation in two formats; hardcopy and electronic. Additional types of documentation could be generated from these sources (i.e. brail or audio). |
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(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. |
Supports with Exceptions |
The Initiate™ Enterprise Viewer leverages the common client desktop operating system and the Java language. Information about accessibility and compatibility features are commonly provided via these vendors. Additional information about features, functions, and command line or execution scripts are available from Initiate Systems™. |
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(c) Support services for products shall accommodate the communication needs of end-users with disabilities. |
Supports with Exceptions |
Initiate Systems can support visually impaired users but has limited capabilities to support the hearing impaired. Third party vendors specializing in this support can be alternatively used. |
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